Return Policy

We gladly accept returns of unworn, unwashed, undamaged, or defective merchandise purchased online *within 30 days* of the purchase date for Store Credit. If you purchase Re:do for $1.98 at the time you placed your order, your return for store credit will be free. Otherwise, the customer is responsible for return shipping. Do not combine items from different orders. ONE Order per return package.

START A RETURN

RETURNS OVERVIEW:

• Returns are for STORE CREDIT only and issued via email. 
• All returns must be received *within 30 days*. Items should be unworn, unwashed, undamaged, and returned in their original packaging where possible.
• No Exchanges. No Refunds.
• Shipping is non-refundable, unless there was a mistake on our end.
• FINAL SALE items are not eligible for return. See list below.
• Damaged or Missing Items: If you were sent a damage, incorrect or missing item, please contact our customer service team within 3 business days of receiving your order.

FINAL SALE:

• Sale Category or items discounted 30% or greater
• BOGO, B2G2, Mystery Bags, Doorbusters, etc.
• Gift Cards
• Jewelry, Hats or Hair Accessories
• Intimates, Pasties, Face Masks, Tights or Hosiery
• Personalized or Custom made-to-order items
• Swimwear missing, unattached sanitary liner
• Items returned in poor condition or outside of the return policy window will be sent back to the customer as Final Sale.

TO START YOUR RETURNS PROCESS:

To start a return please CLICK HERE

Once we receive your return, please allow 5 to 7 business days for your Store Credit to be issued. You will receive a confirmation email once the return has been processed.

**If you don’t see the Store Credit in your email inbox, please check your spam/ junk folder.

DAMAGED OR DEFECTIVE ITEM

If you received a defective item, contact our customer service team within 3 business days of receiving your order.

MISSING OR INCORRECT ITEM

If you were sent incorrect items or are missing items from your order, please contact our customer service team within 3 business days of receiving your order, so we can get that mishap sorted out for you!

STORE CREDIT / GIFT CARD

If your gift card or store credit isn’t showing in your email inbox, please check your spam/junk folder.

• Gift card codes and store credit codes will expire 5 years from the date issued.
• If your order is a little more than your gift card is worth, an additional form of payment will be required at checkout.
• Your use of the Gift Card constitutes your agreement to our Terms & Conditions.

CANCELLING OR CHANGING YOUR ORDER

Once an order has been placed, it cannot be canceled or changed.

ADDING ITEMS TO AN ORDER

We cannot add additional items to your order once it has been processed. If it is within 24 hours of your previous order, contact our customer service team immediately and include both order numbers in your message. We will do our best to waive the shipping fee on this additional order.

PRICE ADJUSTMENTS

Due to limited quantities and high demand, we cannot offer price adjustments on any items. No exceptions.

RETURN ADDRESS:

The Mint Julep Boutique

ATTN: RETURNS DEPARTMENT

300 Webster Road Unit A

Auburn, AL 36832